ITC Grand Chola, a Luxury Collection Hotel, Chennai

Few red flags — 4.7★ guest rating

5★ class · 4.7 guest rating · 42,706 reviews · ~$188/night

0.0

StaySane Score

high confidence

How we scored it

Quality & cleanliness

4.7★ guest rating

Location & access

4.6★ location/transit/airport access

Trust & class

42,706 reviews, 5-star, 16 amenities

Price fairness

priced above peers of similar quality

Not part of the score — a cheap room can be cheap for reasons we can't see

Dining83% positive · 11% negative

Service90% positive · 7% negative

Atmosphere97% positive · 1% negative

Property94% positive · 3% negative

Breakfast85% positive · 9% negative

Business73% positive · 6% negative

BarRestaurantRoom serviceKitchen in some rooms

On-site food & drink, as listed by the property.

Free Wi‑FiFree parkingOutdoor poolHot tubAir conditioningPet-friendlyFitness centerSpaAccessibleBusiness centerKid-friendlySmoke-free property

Check-inCheck-out

Typically ~$188/night. Check your dates for a live rate.

Booking opens on a partner site with your dates. PlaneSane never changes its scores to favor one hotel over another.

How to Read Hotel Reviews Without Being Fooled

Ignore the headline average. The signal is in the pattern and recency of the complaints.

The Hotel Red Flags Hiding in the Reviews

The complaints that actually predict a ruined stay — and the exact phrases that give them away.

Is the Cheaper Hotel Worth It? How to Judge Price Against Risk

Cheap and expensive both mislead. How to tell whether a nightly rate is actually fair.

What Hotel Star Ratings Actually Mean (and What They Hide)

Star ratings count facilities, not how the stay feels. Why the number misleads — and what beats it.