Holiday Inn Express & Suites Roanoke – Civic Center by IHG

Some red flags — 4.3★ guest rating; service 24% negative

3★ class · 4.3 guest rating · 560 reviews · ~$101/night

0.0

Peace of Mind Score

high confidence

How we scored it

Quality & cleanliness

4.3★ guest rating; service 24% negative

Location & access

4.5★ location/transit/airport access

Trust & class

560 reviews, 3-star, 11 amenities

Price fairness

fairly priced for the area

Not part of the score — a cheap room can be cheap for reasons we can't see

Breakfast86% positive · 9% negative

Service70% positive · 24% negative

Fitness61% positive · 30% negative

Cleanliness88% positive · 8% negative

Restaurant86% positive · 6% negative

Parking55% positive · 32% negative

Free breakfast

On-site food & drink, as listed by the property.

Free Wi‑FiFree parkingIndoor poolHot tubAir conditioningFitness centerAccessibleBusiness centerKid-friendlySmoke-free property

Check-inCheck-out

Typically ~$101/night. Check your dates for a live rate.

Booking opens on a partner site with your dates. PlaneSane never changes its scores to favor one hotel over another.

How to Read Hotel Reviews Without Being Fooled

Ignore the headline average. The signal is in the pattern and recency of the complaints.

The Hotel Red Flags Hiding in the Reviews

The complaints that actually predict a ruined stay — and the exact phrases that give them away.

Is the Cheaper Hotel Worth It? How to Judge Price Against Risk

Cheap and expensive both mislead. How to tell whether a nightly rate is actually fair.

What Hotel Star Ratings Actually Mean (and What They Hide)

Star ratings count facilities, not how the stay feels. Why the number misleads — and what beats it.