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Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

Some red flags — 3.9★ guest rating; room 26% negative, service 27% negative

3★ class · 3.9 guest rating · 3,534 reviews · ~$219/night

0.0

Peace of Mind Score

high confidence

What guests say

Parking divides guests sharply—about half criticize it while fewer than four in ten praise it. Service and dining earn solid marks overall, though most reviewers focus their comments on rooms and how staff treat them.

Summarised from this property’s guest reviews. Opinions are the guests’, not ours.

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How we scored it

Quality & cleanliness

46

3.9★ guest rating; room 26% negative, service 27% negative

Location & access

84

4.6★ location/transit/airport access

Trust & class

76

3,534 reviews, 3-star, 11 amenities

Price fairness

20

priced above peers of similar quality

Not part of the score — a cheap room can be cheap for reasons we can't see

Where 3,534 guests agree — and don’t

Parking38% positive · 49% negative
Fitness46% positive · 38% negative
Room61% positive · 27% negative
Service67% positive · 28% negative
Bar68% positive · 18% negative
Dining65% positive · 23% negative

🍽 Dining & drinks

BarRestaurantRoom service

On-site food & drink, as listed by the property.

Amenities

Free Wi‑FiParkingOutdoor poolAir conditioningFitness centerAccessibleKid-friendlySmoke-free property

Check rates for your dates

Typically ~$219/night. Check your dates for a live rate.

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